Once a vendor receives an adjustment, in most cases the vendor would then send back an 895 acknowledgment to end the DEX process. If there were discrepancies, the retailer would create an 895 adjustment. If all is correct, an 895 acknowledgment is created for the distributor to receive. As part of this process, the stores computer will typically check that the products are authorized and that the cost for the product the retailer has on file matches the cost on the invoice. For example most large retailers receive the 894 and a receiving clerk compares the product and quantities on the invoice with the product being brought into the store. The level of integration for the retailer can vary depending on a number of factors such as receiving staff availability. The DEX standard specifies the type of connection between the distributors handheld computer and the retailer, the format of the data files, the file transfer method used by both trading partners and the process.įor the retailer, implementation requires DEX receiving software that is integrated with the back end accounting system and one or more of the ¼ inch female stereo jack connections located in a place available to the sales rep. The DEX standard was developed so that any DSD distributor can electronically send an invoice to any retailer that supports DEX. DEX allows for the electronic exchange of the delivery information to happen at the time of the delivery since that information is not known prior to delivery. Once the sales rep is finished creating the invoice on the handheld, if the sales rep’s handheld is DEX capable, it can be connected to the retailers computer and the invoice can be electronically sent across. This method of delivery allows the sales rep to get a more accurate count of what needs to be delivered. The DSD distributor creates the invoice at the retailer once they see how much product is remaining on the shelf. If you want to know more about how to add a DEX solution to your bMobile Route Manager and serve customers like Walmart and many others, please give us a call and we’ll be glad to show you more about how this can help!Įmail: can also view the Walmart DEX supplier requirements and standards here.Most DSD distributors have a handheld computer that is used to create or edit invoices at the time of delivery. It will speed up your payments from them and eliminate errors on the delivery records. While to some it may seem like using the oldest EDI method is a step back, it is actually a smart move on one of the largest retailers in the world. Now, Walmart is adopting DEX and asking all suppliers to use this technology. This means there would be a delay in getting that information back to Walmart for remittance. But this method has always been ‘after the fact’ once the driver returned to the office and uploaded the day’s information into the supplier’s route system. Walmart has been requiring suppliers to use EDI through either a VAN (a third party who handles the transactions) or have those transactions sent directly to their servers.
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